Frequently Asked Questions
Everything you need to know about your order and our apparel.
How long will it take for my order to arrive?
Domestic shipping typically takes 3-7 business days, while international orders can take 7-21 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. If your shirt doesn't fit or you've changed your mind, simply contact our support team to initiate a return or exchange.
How should I wash my Cool Shirtz to ensure they last?
To keep your prints vibrant, we recommend washing your shirts inside out in cold water and hanging them to dry. Avoid using high heat in the dryer to prevent shrinkage and print cracking.
Do you ship worldwide?
Yes, we ship to most countries globally! Shipping costs and delivery times are calculated at checkout based on your specific address.
How do I know which size to order?
Each product page features a detailed size guide with measurements. We recommend measuring your favorite fitting shirt at home and comparing it to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.